Terms of sale

Air Games Maxi Fun is registered in the commercial register under number CH-626.4.004.785-1. Your postal address is Route de la Gemmi 147 D, CH-3960 Sierre, Switzerland and your email address is info@maxi-fun.com (below THE SELLER'S ADDRESS).

Any order for a product appearing in the online store of the site http://www.maxifun-shop.com (below the SELLER'S SITE) requires prior consultation and acceptance of these terms and conditions of sale. The order validation click implies full acceptance of these. This click has the value of "digital signature"

Object

The purpose of these general conditions is to define the rights and obligations of the parties in relation to the online sale of goods offered by THE SELLER to the consumer.

Order confirmation

The contractual information will be confirmed by e-mail to the address indicated by the consumer in the order form.

Transaction test

Computerized records, stored in the computer systems of the company LE VENDEUR under reasonable security conditions, are considered proof of communications, orders and payments made between the parties.

Archiving of purchase orders and invoices is carried out on a reliable and durable medium that can be produced as evidence.

Product Information

Every effort has been made to ensure the accuracy of the information presented on THE SELLER'S SITE. However, the SELLER or its suppliers are not responsible for the consequences, incidents, special damages resulting from electronic transmissions or the accuracy of the information transmitted, even if the SELLER is aware of the possibility of such damages. Product and manufacturer names and brands are used for identification purposes only. Photos, descriptions and prices of the products are not contractual..

The validity period of the offer and the price of the offer.

Our prices are valid for the day.
The prices indicated are formulated in Swiss francs, for information they are also indicated in euros. Payment will be made in Swiss francs.

Delivery method

The products are delivered to the address indicated by the consumer on the order form and only in the geographical areas we serve.

All products leave our facilities in perfect condition. The customer must inform the carrier (or postman) of the slightest trace of shock (holes, crushing traces, etc.) on the package and, if necessary, reject the package.

The exchange of any declared product, then damaged, during transport, without any reservation being made upon receipt of the package, cannot be serviced.

As in any shipment, the product may be delayed or lost. In such a case, we hire the carrier to initiate an investigation. Every effort is made, as long as it takes, to find this package. If necessary, the carrier will refund the merchant and deliver a new package identical to its cost.

We disclaim all liability for the extension of delivery times due to the carrier, in particular in case of loss of products, bad weather or strikes.

Delivery issue due to carrier

Any anomalies related to delivery (damage, lost product compared to delivery note, damaged package, broken products …) must be indicated on the delivery note in the form of a ''handwritten reservation'', accompanied by the customer's signature.

At the same time, the consumer must confirm this anomaly by sending to the carrier within (2) two business days after the date of delivery a certified letter with acknowledgement of receipt establishing such complaints.

The consumer must send a copy of this letter to the SELLER'S ADDRESS. Without this fact, we do not proceed to any trade.

Delivery errors

The consumer will have to make with the SELLER, the same day of delivery or, at the latest, the first business day following delivery, any complaint of error of delivery and / or non-conformity of the products in kind or in quality compared to indications that appear on the order form.

Beyond this period, all complaints will be rejected.
The formulation of this complaint to the SELLER can be made to the ADDRESS OF THE SELLER.

Any claim not made in the rules defined above and within the time limits could not be taken into account and will release the SELLER from any liability to the consumer.

In the event of a delivery or exchange error, any product that needs to be exchanged or refunded must be returned to the SELLER as a whole and in its original packaging in perfect condition in the SELLER'S ADDRESS.

To be accepted, all returns must be reported and have the prior agreement of the SELLER, who in case of agreement will redirect the package to the correct address.

Shipping costs are the responsibility of the SELLER, except in the event that the product does not correspond to the declaration of origin made by the consumer at the correct return address.

the product warranty

The provisions hereof cannot deprive the consumer of the legal guarantee requiring the professional seller to guarantee it against all the consequences of latent defects of the thing sold.

The consumer is expressly informed that the SELLER is not the manufacturer of the products presented on the SELLER'S SITE and that the SELLER accepts no responsibility for the fact of defective products.

Consequently, in case of damage caused to a person or to a default good of the product, the consumer can only seek responsibility of the manufacturer of the product, depending on the information that appears on the packaging of that product.

The warranty period is one year (1 year). Some products may have a different warranty period according to manufacturer's specifications. All products modified or repaired by the customer or any other entity other than the service providers chosen by the SELLER are excluded from this warranty.

Normal wear and tear on the products, which may vary significantly depending on the conditions of use, is not covered by the warranty. This applies in particular to elastic and foam balls. The warranty covers only manufacturing defects.

Right to retract

According to the law, the consumer has a period of seven (7) calendar days to return, at his expense, the products that do not suit him. This period extends from the day of receipt of the consumer order. Any return can be reported in advance to the SELLER's customer service. The product must be returned to the SELLER'S ADDRESS.

Sensitive products (such as DVD, CD, software) must not have been opened in order for the consumer to benefit from the right of withdrawal.

Only products returned as a whole, in their complete and intact original packaging, and in perfect condition for resale will be accepted. Any product that has been damaged, or whose original packaging has been damaged, will not be refunded, returned or changed. This right of withdrawal is exercised without penalty, except for shipping and return costs. In the case of the exercise of the right of withdrawal, the consumer has the option of requesting reimbursement of the sums paid or the exchange of the product. In the case of an exchange, the forwarding will be borne by the consumer.

In case of exercise of the right of withdrawal, the SELLER will make every effort to reimburse the consumer within thirty days.

Use rights

The use of trademarks on the site is strictly prohibited.

Force majeure

Neither party shall have failed to fulfil its contractual obligations, to the extent that its execution will be delayed, hindered or prevented due to a chance event of force majeure. Any irresistible fact or circumstance, external to the parties, unpredictable, unavoidable, independent of the will of the parties and which the parties cannot avoid, despite all reasonably possible efforts, shall be considered as a case of force majeure.

The party affected by such circumstances shall notify the other within ten working days of the date on which it becomes aware.

The two parties shall meet, within three months, unless it is impossible due to force majeure, to examine the impact of the event and agree on the conditions under which the performance of the contract will continue.
If the case of force majeure lasts more than one month, these general conditions may be terminated by the injured party.

They are expressly considered cases of force majeure or fortuitous cases, in addition to those that are generally retained by the jurisprudence of french courts and tribunals: blocking means of transport, earthquakes, fires, storms, war, flooding, lightning, stopping telecommunications networks or difficulties specific to telecommunications networks external to customers.

Partial validation

If one or more stipulations of these general conditions are maintained as unvalidated or declared as such in application of a law, regulation or after a final decision of a competent court, the other stipulations shall maintain their full force and scope.

I don't quit.

The fact that one of the parties does not claim a breach by the other party of any of the obligations referred to in the context of these General Terms and Conditions of Sale cannot in the future be construed as a claim of the obligation in question.

Applicable Law

These general conditions are subject to Swiss law. This is the case with substantive rules as well as formal rules.

In case of dispute or complaint, the consumer will first contact the SELLER to obtain a friendly solution.

Protection of personal data.

All the data you trust us is to be able to process your orders.
You have the right to rectify, consult, modify and delete the data you have communicated to us. This right may also be exercised online.

Litigation

Any order placed through the SELLER'S SITE implies the customer's adherence, without any restriction, to the general conditions of sale of the SELLER.

The place of jurisdiction is in Sierre, Switzerland